Change Your Password

How to get to this screen

If your system is setup with single sign on, the options to navigate to this screen may be missing.

From Home

While screens may be accessible from many points in the back office system, one way to get to the Change Password screen is as follows:

Login at the Home Page

On the left navigation, locate and click on Administrative.

Click Change your password.

Change Your Password Screen

  1. Enter your current password.
  2. Enter a new password. See general password tips below.
  3. Mouse hover this icon to view the password requirements for the system. The default password requirements are: Password length is exactly 10 characters; one of the 10 characters must be a number.
  4. Enter your new password a second time.
  5. Click Change Password to change finalize the process.
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The password fields allow only 10 characters. If you paste in a password longer than 10 characters, only the first 10 characters will enter into the field.

General Password Tips

Avoid personal information

Don’t use personal details like your name, initials, birthday, or phone number in your password.

Avoid common words and patterns

Avoid simple words, phrases, and patterns that are easy to guess, like “password”, “letmein”, “abcd”, “1234”, “qwerty”, or “qazwsx”.

Use a combination of letters, numbers, and symbols

Use a combination of lowercase and uppercase letters, numbers, and symbols to make your password more difficult for hackers to crack.

Don’t reuse passwords

Each password should be unique and never reused across different accounts or platforms.

Key Terms