Walkthrough
Join us in a brief walkthrough of the change password screen.
- Start from the home screen
- navigate to change password
- password requirements
- password tips
How to get to this screen
If your system is setup with single sign on, the options to navigate to this screen may be missing.
From Home
While screens may be accessible from many points in the back office system, one way to get to the Change Password screen is as follows:
Login at the Home Page
Click Change your password.
Change Your Password Screen
- Enter your current password.
- Enter a new password. See general password tips below.
- Mouse hover this icon to view the password requirements for the system. The default password requirements are: Password length is exactly 10 characters; one of the 10 characters must be a number.
- Enter your new password a second time.
- Click Change Password to change finalize the process.
The password fields allow only 10 characters. If you paste in a password longer than 10 characters, only the first 10 characters will enter into the field.
General Password Tips
Avoid personal information
Don’t use personal details like your name, initials, birthday, or phone number in your password.
Avoid common words and patterns
Avoid simple words, phrases, and patterns that are easy to guess, like “password”, “letmein”, “abcd”, “1234”, “qwerty”, or “qazwsx”.
Use a combination of letters, numbers, and symbols
Use a combination of lowercase and uppercase letters, numbers, and symbols to make your password more difficult for hackers to crack.
Don’t reuse passwords
Each password should be unique and never reused across different accounts or platforms.
